Frequently asked questions

Here are some of the most frequently asked questions about DeployHQ.

Quick Answers

How do I start my first deployment?

  1. Create a project and connect your Git repository
  2. Add a server with your hosting details
  3. Click "Deploy" to start your first deployment
  4. Check our deployment guide for detailed steps

Why is my deployment failing?

Check our troubleshooting guides for common issues: - Common deployment errors - Server connection errors - Repository errors - Use our AI log analyzer for instant help

How do I enable beta features?

  1. Go to Settings → Account → Beta Features
  2. Toggle the switch to enable beta functionality
  3. Access new features like Netlify, Heroku, and AWS Elastic Beanstalk
  4. Read more about the Beta Program

Can I deploy to cloud platforms?

Yes! DeployHQ supports multiple cloud platforms (beta features): - Netlify - Static sites and SPAs - Heroku - Web applications
- AWS Elastic Beanstalk - Scalable applications - Traditional servers via SSH/SFTP/FTP

Why can't I access the API?

API access is restricted by pricing plan: - Check your plan in Settings → Billing - API access is included in paid plans - Contact support if you need API access

How do I set up build pipelines?

  1. Go to your project settings
  2. Navigate to Build Pipeline section
  3. Add build commands (npm install, composer install, etc.)
  4. Read our build pipeline guide

What integrations are available?

DeployHQ integrates with: - Notifications: Slack, Email, Discord, Microsoft Teams - Monitoring: New Relic, Rollbar, Sentry, Bugsnag, Honeybadger - Services: Shopify, Cloudflare - View all integrations

How do I contact support?

  • Email: support@deployhq.com
  • Documentation: Browse articles below
  • Priority support available on higher-tier plans

What are the pricing plans?

  • Free tier: Limited daily deployments
  • Paid plans: Unlimited deployments, API access, priority support
  • View current pricing

How do I troubleshoot connection errors?

  1. Check server credentials and connection details
  2. Verify firewall settings and IP restrictions
  3. Review our connection troubleshooting guide
  4. Check our IP ranges for allowlisting

Detailed FAQs by Topic